Reference

How ik77 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use ik77, how we keep it secure, and what rights you have over it.

Data collected only as neededbKash, Nagad, Rocket details protectedYou can request your data any timeNo unnecessary third-party sharingAccount security is your right

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Data We Collect and Why We Hold It

ik77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, email address, and the mobile wallet details you use for deposits or withdrawals via bKash, Nagad, or Rocket. We also collect device and session data automatically: your IP address,

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browser type, and pages you visit within our lobby. We use this data to verify your account, process wallet transactions, and detect any unusual activity that could put your account at risk. We do not sell your personal information to advertisers or unrelated third parties. Payment
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details linked to your bKash, Nagad, or Rocket wallet are used solely to process your requested transactions and are never stored in plain text. We may share data with payment processors and fraud-prevention services strictly to operate the platform. Retention periods vary by data type —
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account records are kept for as long as your account is active, and transaction records are held as required by applicable financial-compliance obligations. Availability of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security, Cookies and Account Control

We use SSL encryption across all pages and during every wallet transaction — whether you are depositing via bKash or withdrawing to Rocket. Your account password is stored in a hashed format and is never accessible to our staff in plain text. We want you to feel confident that the data you share with us stays where it should.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser at any time without losing your account.

Account Security

Every login is verified by a one-time password sent to your registered mobile number. If an unfamiliar device attempts to access your account, we flag it for review before allowing entry.

Data Retention

We keep your account data for as long as your account remains active. Once you request deletion, we remove personal identifiers within a reasonable processing window, subject to legal retention obligations.

Your Right to Access

You can ask us at any time what personal data we hold on your account. Submit a request through live chat or email and we will provide a clear summary without unnecessary delay.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your personal data — what we hold, how it is used, or how to request a correction or deletion — our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or through the help section in the mobile app. We aim to respond to data-related requests within a reasonable time and will confirm receipt when your message arrives.

Live Chat Open your account dashboard and tap the chat icon. A support agent will handle your privacy question directly and log the request on your account.

Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account quickly.

In-App Help Go to Settings inside the ik77 mobile app, then tap Help. Submit a privacy request from there and we will respond to the contact detail on your account.

Common Questions About Your Privacy at ik77

These are the questions we hear most often from people in Bangladesh about how their personal data is handled on ik77. If your question is not here, contact us through live chat or the in-app help section.

We store your wallet number only to process the transactions you request. It is never stored in plain text and is not shared with unrelated third parties outside our payment processors.

Yes. Send a deletion request through live chat or email. We will remove personal identifiers from active records, subject to any legal retention obligations that apply to financial transaction data.

Our support and compliance staff can access account details when needed to verify identity or process a transaction. We do not give external parties access to your data outside fraud prevention and payment processing.

We use session cookies to keep you logged in during your visit and analytics cookies to understand lobby usage. You can change cookie settings in your browser without affecting your account or wallet balance.

After a closure request, we remove personal identifiers within a reasonable window. Transaction records may be retained longer if required by applicable financial-compliance rules in the regions where we operate.

No. We do not sell or share your personal information with advertisers. Data may be passed to payment processors and fraud-detection services only, strictly to operate your account and wallet transactions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appik77 App InfoTeen Patti Superwin

How ik77 Handles Your Personal Information

Data Security, Cookies and Account Control

Cookies and Tracking

Account Security

Data Retention

Your Right to Access

How to Reach Us About Your Privacy

Common Questions About Your Privacy at ik77

01 Does ik77 store my bKash or Nagad wallet number?

02 Can I ask ik77 to delete my personal data?

03 Who can see the information on my account?

04 How does ik77 use cookies on its site?

05 What happens to my data if I close my account?

06 Does ik77 share my data with advertisers?

Privacy Policy

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